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Information

Information provision to inform choice, provide transparency and accountability and improve service delivery. E.g. choice-based lettings

Advocacy/lobbying

Activity which attempts to influence the actions of others (eg public officials or member of legislative body). To speak or write in favor of a person, cause, policy, etc.

Consultation

Formal mechanisms for gaining insight into public views and to provide opportunity to comment on proposals and voice concerns.

Capacity building

Provision of skilled stimulus and assistance to people and community groups to be more active on civic issues and take advantage of the menu of empowerment mechanisms.

Engagement

On-going, periodic or one off dialogue to influence decisions and inform decision-making. E.g. citizens juries

Delegated power

Public bodies/legislators delegate limited powers to individual citizens or community based groups. E.g. citizens ballots

Governance

Citizens and service users work jointly and share power with service providers and public bodies to govern projects and activities

Community control

Power and control over service delivery, public budgets and assets are devolved to community-based organisations. E.g. asset transfer

London Civic Forum defines empowerment as 'the outcome of a process whereby citizens have the confidence, skills and understanding to influence decisions that affect their lives.' An Empowerment Activity is any activity, project, programme or event which aims to provide people with these opportunities and skills.